Contact Ciao Bella

Ciao Bella is a small Australian team based in Sydney. Email us and a real person will get back to you — there is no call centre and no chatbot.

Email

ciao@ciaobellaphone.com.au

What we can help with

Questions before you order, including whether Ciao Bella will suit your child's age and your home setup. Help with an existing pre-order, including changing colours or bundle size before shipping. Questions about the parent app, approved contacts and quiet hours. Warranty and returns under the 30-day money-back guarantee and 12-month warranty. Questions about Bella Plus and what it covers.

Where we are

Ciao Bella Phone, Sydney, Australia. Designed, set up and supported locally, with Australian stock and an Australian warranty.