Every Ciao Bella phone comes with a 30-day money-back guarantee and a 12-month warranty against defects.
If you change your mind before your phone ships, email us and we refund your order in full.
If the phone is not right for your family, you can return it within 30 days of delivery for a refund.
Ciao Bella phones are covered for 12 months against defects. The warranty is honoured in Australia, so there is no international return to arrange.
Email ciao@ciaobellaphone.com.au with your order details and a person will reply with what to do next.